PRIVACY & DATA
Your information.
Handled with care.
This notice explains the application’s data handling and how to request help. Last updated October 3, 2026.
Information in the platform
Accounts store your email address, name, password hash, verification state, and chapter membership. Depending on what you and your chapter use, records may include member profile details and photos, class and alumni status, Big/Little relationships and preference surveys, event RSVPs and attendance, dues and payment receipts, recruitment notes, votes, and standards records.
Optional profile fields include phone, birthday, emergency contact details, and allergies. Share sensitive information only when your chapter has a clear need and an appropriate policy for its use.
How it is used and who has access
These records support account access and chapter operations. Access depends on chapter membership and officer permissions; chapter administrators manage roles and lineage visibility. Authorized platform staff may access records for support and administration. Your chapter is responsible for the records it enters and the access it grants.
Cookies and service providers
The application uses cookies for your login session, CSRF protection, and form confirmations. The public site does not install advertising or third-party analytics scripts. Configured infrastructure providers support hosting, database storage, and email delivery. If a chapter enables Stripe checkout, Stripe processes payment details under its own policies; this application records payment references and amounts rather than card numbers.
Walkthrough and support requests
Our contact form stores your name, email, optional chapter name, topic, message, and request status in a staff inbox so we can respond. A keyed hash of the network address is stored to limit spam; the raw address is not stored in that request record. Login and registration protections also store keyed request identifiers and timestamps to limit abuse.
Your account and requests
You can edit supported profile details in your workspace and download your account/profile export from your profile page. For correction, deletion, access, or other data requests, contact our team. We may need to verify your identity and coordinate with your chapter before changing chapter records. Keep your request limited to the information needed to identify the issue.
Chapter records and retention
Chapter records remain available until an authorized administrator removes them through supported workflows or our team processes an appropriate request. Historical lineage, payment receipts, and audit records can involve other people or administrative obligations, so an account request may require coordinated review. This application does not automatically erase historical chapter records when an officer term ends.
Questions or feedback
Send a privacy request or share accessibility feedback. Please do not include passwords, card details, medical documents, or sensitive standards reports in a public support request.